We at RentHire.com respect your privacy.
All of our website visitors and Advertisers are very important to us, and we are committed to protecting all your personal details securely and sensitively, in accordance with Privacy and Personal Information Acts. These Acts set clear standards for the collection, access, storage and use of personal information, which we obtain as part of our business operations.
Our respect for your right to privacy regarding your personal information is paramount. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely, and in accordance with Privacy Principles.
Information collected
Our web server collects the following types of information each time someone visits our site:
- The number of users who visit
- The date and time of visits
- The number of pages viewed
- How users navigate through the site
If you wish to browse the RentHire website for rental and hire information, you will remain anonymous during your entire visit. No attempts are made to identify anyone browsing our site.
When you become a RentHirer we will require some financial information, such as credit card information to verify the accuracy of your name, address, and other information, as well as to bill you for your use of the RentHire website.
The data that we capture is kept so that we can accurately evaluate the quality of our content, the quality of your advertisements and to make improvements for you.
RentHire Australia takes measures to ensure your personal information is protected from unauthorized access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently remove personal information when it is no longer required. You do not have to supply private information to us, but when we do ask and you choose not to provide that information, we may then not be able to complete your request to use our website.
How is your information used?
The personal information that we ask for is generally used to provide goods or services to you.
This information is then used to: Process and manage your purchase, Process your transaction under the terms of our credit card merchant agreements governing credit card transactions, Contact you if we have difficulties with your transaction. Display your information when you next login if you choose to tick the “Remember Me?box. This saves you time on your next visit. Respond to requests or enquiries made by you by using the email address you supplied. Compile an anonymous consumer profile about you to enable RentHire to better serve you. Send out direct marketing material by post or fax or email if you requested to be on the mailing list. Send out RentHire newsletters by email, if you have said you would like to receive them as well as SMS messages.
Security
When RentHire captures your personal information it is passed through our secure server locket (SSL) using encryption technology which scrambles the information to ensure it is protected over the Internet. We take all appropriate steps to protect the personal information you share with us. We have implemented technology and security features to safeguard the privacy of your personal information. Your information is further protected by the use of “Firewalls? passwords and a controlled login process.
We Share your information
Generally with no other party. RentHire may use your personal information in other ways to provide you with superior service. This may include using your personal Information to advise you of new services. You have the right to tell us that you do not want us to send information to you other than for the main purpose for which we have collected your personal details. However we may be required by law to disclose information provided by you to us for the purposes of obtaining services from us. RentHire may also disclose information against someone who poses a threat to RentHirers?Interests (such as customer fraud) or whose activities could cause harm to others. In the case of sales and marketing campaigns we try to ensure that our disclosure of information to other organizations (for example
market researchers, and others with whom we have commercial arrangements) is in a way which does not
personally identify you, the individual. At your request we can provide you with access to any of your personal
information we hold (except in the limited circumstances recognised by privacy law). If you require access to
your personal information, please contact our Privacy Officer stating your request.
Opt out
If you no longer wish to receive emails, notification, competition offers or special offers or other promotional
material, you may opt-out of these communications by sending an email to The Privacy Officer at
RentHire-Australia.com.au requesting your details be removed.
Cookies
Cookies are identifiers which a web site can send to your browser to facilitate your next visit to our
web site. These cookies will identify pages accessed and provide personalised features. They are used to help us
develop the
design and layout of the web site, improve applications, and measure their effectiveness.
We also use session cookies for security reasons as part of the customer identification process, for example with
Credit card transactions. These cookies allow you to be recognised once you have signed in. They also keep track
of time spent on a page, so that if a session remains inactive for a period of time ( set by us ) it will automatically
terminate the login, for your protection. We also use these types of cookies in multi page forms, to help the site
remember what you do from one page to the next or from one category to another.
We may also allow third parties to collect statistical data from our site using their cookies.
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
These parties cannot
identify you. They are simply used to evaluate and measure the effectiveness of marketing (e.g. banner ads) on
the RentHire site.
Updating Your Details
If a user's personally identifiable information changes, or if a RentHirer no longer desires our service, we
will provide a way to correct, update or remove that user's personal information that is held by us.
Notification of changes
If we decide to change our privacy policy, we will post those changes on our web site so that you are always
aware of what information we are collecting, how we are using it and in what circumstances. Users will have a
choice as to whether or not we use their information. We always attempt to keep our privacy statement current,
this information can be subject to change. Please return periodically to review the latest on Internet privacy.
This version of the RentHire Privacy Policy is dated 20/04/2009 Version 3/1 |
